These Terms and Conditions govern the use of services provided by Kathirvelan Packers and Movers. By booking or using our services, you agree to comply with and be bound by these Terms.
1. Services Offered
Kathirvelan Packers and Movers provides services including but not limited to:
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Household shifting
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Office and commercial relocation
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Packing and unpacking
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Loading and unloading
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Transportation services
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Local and intercity relocation
The scope of services will be based on the agreed quotation and service confirmation.
2. Booking and Confirmation
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All service bookings must be confirmed in advance.
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Details such as pickup location, delivery address, moving date, and inventory must be shared accurately.
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Any changes to booking details should be informed at least 24 hours before the scheduled service.
3. Pricing and Payment
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Charges are based on distance, volume of goods, type of service, labor required, and vehicle size.
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Final charges may vary if additional items or services are requested on the moving day.
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Payment must be made as per the agreed terms (advance or full payment).
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Delays in payment may result in service postponement.
4. Customer Responsibilities
The customer agrees to:
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Provide accurate and complete information about the items to be moved
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Ensure proper access to the pickup and delivery locations
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Remove prohibited or restricted items before packing
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Be present or assign a representative during loading and unloading
5. Prohibited Items
Kathirvelan Packers and Movers does not transport:
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Cash, jewelry, or valuable documents
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Explosives, flammable or hazardous materials
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Perishable food items
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Illegal or restricted goods
We are not liable for loss or damage to prohibited items if included without disclosure.
6. Packing and Handling
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We use standard quality packing materials to ensure safety.
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Customers may opt for self-packing at their own risk.
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We are not responsible for damage caused due to improper self-packing.
7. Insurance and Liability
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Transit insurance is optional and available upon request.
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Without insurance, our liability is limited as per standard industry practices.
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We are not responsible for damages caused by natural calamities, accidents, or unforeseen events beyond our control.
8. Delays and Force Majeure
We shall not be held liable for delays or service disruption caused by:
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Traffic restrictions
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Weather conditions
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Government regulations
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Natural disasters or unforeseen circumstances
9. Cancellation and Rescheduling
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Cancellations must be informed at least 24 hours in advance.
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Last-minute cancellations may attract cancellation charges.
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Rescheduling is subject to availability.
10. Complaints and Claims
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Any damage or loss must be reported at the time of delivery or within 24 hours.
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Claims submitted after this period may not be considered.
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Claims will be reviewed based on service scope and insurance coverage.
11. Third-Party Services
We may engage third-party vendors or transport partners to fulfill services. Kathirvelan Packers and Movers is not responsible for the independent actions of such third parties beyond agreed service terms.
12. Website Usage
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Content on our website is for informational purposes only.
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Unauthorized copying or misuse of content is prohibited.
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Users must not use the website for unlawful activities.
13. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Madurai, Tamil Nadu courts.
14. Amendments
Kathirvelan Packers and Movers reserves the right to update or modify these Terms and Conditions at any time without prior notice. Updates will be effective once posted on the website.
15. Contact Information
For any questions regarding these Terms and Conditions, please contact:
Kathirvelan Packers and Movers
Phone:+91 73977 06302
Location: Door No.1/118, 18A, Tulasi Garden,
Kalikappan 1st Bit, Near Masaniamman Koil,
Tirumohur, Madurai – 625107